In today’s digital world, online data privacy and security have become increasingly important. Whether you’re filling out a contact form, a registration form, or a payment form, it’s crucial to ensure that the web forms you’re using are secure.


With cybercriminals becoming more advanced in their methods, it’s crucial to use secure web forms to protect your sensitive data. Attackers can exploit vulnerabilities in web forms to gain access to user data. In this article, we will discuss the importance of secure web forms and how they can help safeguard your information from online threats. Every organization that uses web forms must ensure they are encompassed in its cyber risk management strategy. We will also explore different types of web forms and the various security measures you can take to ensure that your private data is kept safe.

What Are Web Forms?

Web forms are a user-friendly way for users to access information or submit data on websites. They are used to capture data such as contact information, payment details, or other sensitive information. Web forms are an essential part of digital operations, and the security of web forms is an important consideration for any organization.

Why Are Secure Web Forms Important?

The internet has made it easy for people to share information and communicate with each other. However, this convenience comes with risks. As more people share sensitive data online, the risk of identity theft and cybercrime has increased. That’s why secure web forms are crucial for protecting your sensitive data.

Secure web forms use encryption technology to protect data as it is transmitted over the internet. Encryption ensures that data is scrambled and unreadable to anyone who tries to intercept it. This means that even if someone tries to steal your data, they won’t be able to read it.

Types of Web Forms:

There are various types of web forms, including contact forms, registration forms, payment forms, and survey forms. Each of these forms collects different types of information and has varying levels of security.

Contact Forms

Contact forms are typically used to collect basic information such as name, email, and phone number. They are often the easiest type of web form to secure, as they don’t usually require any sensitive information.

Registration Forms

Registration forms collect more detailed information such as addresses, dates of birth, and other personal details. They may also require users to create passwords and usernames, making them slightly more complex to secure.

Payment Forms

Payment forms collect sensitive information such as credit card numbers and other financial details. These forms require the highest level of security, as they are a prime target for cybercriminals.

Survey Forms

A survey form is a document or questionnaire used to collect information from people or organizations. It is typically used to collect feedback, opinions, or other information for research purposes.

The Risks of Using Unsecured Web Forms

Using unsecured web forms carries a variety of risks, to both the website owner and user. Personal information can be exposed to cybercriminals and the data can easily be stolen. Furthermore, the data in unsecured web forms may be vulnerable to manipulation or modification, leading to inaccurate information being sent. Unencrypted data can be intercepted or stolen, putting sensitive information at risk for misuse. Unsecured forms can also leave businesses open to legal liabilities and costly lawsuits, and at risk for regulatory noncompliance. Therefore, it is important to protect both your own and your customers’ data by using secure web forms and encrypting any confidential information.

Noncompliance Risks

Companies operating in e-commerce or data-driven industries need to take additional measures in order to protect user, business, medical, and other data. This includes properly securing personally identifiable information (PII), protected health information (PHI), and credit card information and providing clear consent disclosure. Not following these security and compliance regulations has significant costs associated with it, including financial penalties and damage to one’s reputation. It is essential to take proactive steps in order to ensure compliance and protect the data of the customers and users.

Types of Web Form Attacks

Web form attacks can have serious implications for organizations, including financial losses, confidential data theft, and reputational damage. Therefore, it is essential for organizations to implement appropriate security measures to mitigate the risk of such attacks. These include validating and filtering input, using secure coding practices, applying regular security patches, and training staff and users on the risks of web form attacks.

There are various ways in which bad actors instigate attacks on web forms, including:

Web Form Attacks

Web form attacks are one of the most common types of attacks used by malicious actors. They involve exploiting vulnerabilities to gain access to confidential, sensitive, or privileged information. The vulnerability can be found in the form code, the server configuration, or the use of client-side scripts (such as JavaScript).

In a typical web form attack, the attacker might attempt to enter forbidden data into a form, such as entering a script into a text field or using SQL injection to gain access to the database. Web form attacks also include cross-site scripting (XSS), which is a type of injection attack where malicious code is injected into an application or website. This code can then be executed in the browser or on the server, resulting in unauthorized access.

Form Hijacking

Another common attack is form hijacking, where attackers intercept user input that is submitted to the server and then use it to gain access to confidential information or inject malicious code into the webpage. In addition, attackers may also use form redirection, where they redirect users to a malicious website or inject malicious content into the webpage.

Cross-site Request Forgery

Cross-site request forgery (CSRF) is an attack that tricks the browser into submitting a malicious request to the server without the user’s knowledge. This attack is commonly seen in web forms that are used to access sensitive information. To protect against CSRF, web forms should use anti-CSRF tokens that are unique to each user.

Denial-of-Service Attacks

Denial-of-service (DoS) attacks are a type of attack that involves flooding a form with requests so that it is unable to respond to legitimate requests. This type of attack can be used to disrupt services and slow down the performance of a website or application.

Best Practices for Securing Web Forms

Web form security is critical to protect users’ sensitive data from falling into the wrong hands. In this section, we will discuss the best practices for securing web forms.

Use of CAPTCHA and reCAPTCHA to Prevent Spam

One common attack on web forms is spamming, which can be prevented by implementing CAPTCHA and reCAPTCHA. CAPTCHA is a tool that prevents automated bots from submitting spam by requiring users to enter a code or solve a puzzle to prove they are human. reCAPTCHA is a more advanced version that uses machine learning to identify and block bots without requiring users to do anything extra.

Input Validation to Prevent Malicious Input

Another common attack on web forms is malicious input, which can be prevented by validating the user’s input. Input validation checks the user’s input against a set of rules to ensure that it’s valid and doesn’t contain any malicious code. For example, an email field should only accept valid email addresses, and a password field should only accept strong passwords that meet specific criteria.

Use of HTTPS Protocol and SSL/TLS Encryption to Secure Data in Transit

When a user submits a web form, the data is sent over the internet to the server. Without encryption, this data can be intercepted and read by anyone who has access to the internet connection. To prevent this, web forms should use the HTTPS protocol and SSL/TLS encryption. HTTPS encrypts the data in transit, and SSL/TLS encryption ensures that the data can only be read by the intended recipient.

Secure Handling and Storage of User Data

Web forms should handle and store user data securely to prevent it from being accessed by unauthorized users. User data should be encrypted and stored in a secure database that is regularly backed up. Access to the data should be restricted to authorized personnel only, and user data should be deleted when it’s no longer needed.

Limiting Data Collection and Storage

Web forms should only collect data that is necessary to fulfill their purpose. Collecting more data than necessary increases the risk of a data breach and can lead to legal and ethical issues. Web forms should also have a clear privacy policy that outlines what data is collected, how it is used, and who it is shared with.

Implementing Security Policies and Procedures

Web form security should be a top priority for organizations that collect user data. Implementing security policies and procedures can help ensure that web forms are secure and that user data is protected. These policies and procedures should cover data handling, access control, security testing, incident response, and other security-related topics.

Best Practices for Handling and Storing User Data in Web Forms

When handling and storing user data in web forms, it’s important to take the time to establish best practices in order to keep user data secure. First, the data should be encrypted and stored on a secure server with limited access. This ensures that data is protected and not easily accessible to those without the proper authorization. Additionally, the data should be collected and stored in an organized way. This means that any data collected should be appropriately labeled and logically organized, as well as kept up to date. This helps streamline the process of searching for specific information, plus ensures correct data is used for whatever task is being performed.

To further protect user data, a secure login process should be implemented. This consists of a username and password combination and can involve additional layers of authentication such as multi-factor authentication. It’s also important to make sure the system is regularly patched and updated in order to ensure that it is up to date with the latest security measures. Additionally, any data that is no longer necessary should be deleted or securely stored in a separate location to decrease the risk of a data breach. Policies should be in place that control who has access to what data so that only those with the appropriate permissions can view it. By following these best practices, user data can be securely stored and handled in web forms.

Kiteworks Secure Web Form Capability

The Kiteworks secure web form capability, which is part of the Kiteworks Private Content Network, offers users an easy and secure way to collect information from third-party sources. Through the web form feature, users can create custom forms with a wide range of item types, including text fields, drop-down selections, checkboxes, and more. The forms can be embedded into existing websites, allowing users to capture information quickly and securely from third-party sources that have no access to the Kiteworks platform. After the user has created the form, the resulting data can be imported into Kiteworks and securely stored within the organization. Resulting data can then be used to make better business decisions and improve workflows.

Schedule a custom demo to learn more about how Kiteworks delivers secure web forms.


Back to Risk & Compliance Glossary

Get started.

It’s easy to start ensuring regulatory compliance and effectively managing risk with Kiteworks. Join the thousands of organizations who feel confident in their content communications platform today. Select an option below.


Avec Kiteworks, se mettre en conformité règlementaire et bien gérer les risques devient un jeu d’enfant. Rejoignez dès maintenant les milliers de professionnels qui ont confiance en leur plateforme de communication de contenu. Cliquez sur une des options ci-dessous.

Jetzt loslegen.

Mit Kiteworks ist es einfach, die Einhaltung von Vorschriften zu gewährleisten und Risiken effektiv zu managen. Schließen Sie sich den Tausenden von Unternehmen an, die sich schon heute auf ihre Content-Kommunikationsplattform verlassen können. Wählen Sie unten eine Option.

Get A Demo