Protect Patient PHI and Demonstrate Compliance
While Delivering Great Patient Care

The healthcare sector constantly grapples with the demands of sensitive content communications compliance and privacy. From adhering to stringent regulations like HIPAA and HITECH to maintaining the privacy of protected health information (PHI), healthcare institutions face the complex challenge of managing a vast amount of sensitive information while delivering quality care. The myriad communication tools often used by healthcare organizations can lead to what is called “tool soup,” making data governance difficult and exposing sensitive content to potential risks.

With Kiteworks, these challenges are addressed with comprehensive governance, compliance, and security. Our platform has been designed to deliver a unified and secure system for information exchange, specifically for organizations dealing with sensitive content. The Kiteworks Private Content Network ensures strict compliance with various standards, including HIPAA and HITECH, providing a comprehensive solution that mitigates governance gaps and reduces the risk of sensitive content exposure.

Frequently Asked Questions

Healthcare regulations cover a broad range of areas, including patient privacy, clinical practice guidelines, and medical equipment safety, all to ensure healthcare providers operate within ethical and legal boundaries while providing high-quality patient care. Healthcare regulations include the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health (HITECH) Act, the Patient Protection and Affordable Care Act (ACA), the World Health Organization’s International Health Regulations (IHR), and the General Data Protection Regulation (GDPR).

Electronic health records (EHRs) are a digital version of a patient’s medical, family, and personal history, collected from multiple sources. It includes protected health information (PHI) such as prescription information, laboratory test results, radiology images, and billing information. Electronic medical records (EMRs), by contrast, are a digital version of a patient’s medical chart collected from a single source. It is more focused on a patient’s medical history that can be quickly referenced during patient visits. Both types of records contain protected health information (PHI), however, EHRs typically contain significantly more PHI.

Maintaining patient privacy should be a top priority for healthcare organizations. Healthcare organizations and their business associates can protect PHI with technology solutions like file encryption, role-based access control, multi-factor authentication, data loss prevention (DLP), activity monitoring, and vulnerability scanning, to name just a few. Additionally, healthcare organizations should implement comprehensive policies and procedures to ensure all patient data is securely stored and only accessible by authorized personnel.

Healthcare IT (HIT) solutions can help improve patient outcomes by making it easier to access patient data, monitor patient health, improve communications between doctors and their patients as well as facilitate better communication between healthcare providers. HIT solutions can also provide valuable insight into patient outcomes and trends, allowing healthcare organizations to make informed decisions when providing care.

Healthcare organizations should consider features such as email and file security, activity monitoring, flexibility, scalability, a user-friendly interface, mobile and cloud integration, reporting capabilities, and customization options. Additionally, organizations should ensure any file sharing solution they use complies with healthcare regulatory requirements such as HIPAA and HITECH.



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