The Complexity of COPPA Compliance

Meeting COPPA’s strict mandates for obtaining parental consent, safeguarding data, and limiting retention periods can be difficult for organizations collecting children’s personal information online.

Verifiable Parental Consent

Verifiable Parental Consent

Obtaining verifiable parental consent is a core requirement of COPPA compliance. Organizations must provide clear notice of their data practices and obtain affirmative consent from parents before collecting, using, or disclosing personally identifiable or protected health information (PII/PHI) from children under 13. This consent must be obtained through robust verification methods, such as calls, postal mail, or multistep emails. Simple email alone is insufficient, adding complexity to the consent process.

Protect Personal Information

COPPA mandates strict data protection measures for children’s personal information. Organizations must implement reasonable procedures to ensure the confidentiality, integrity, and availability of collected data. This includes restricting access to authorized individuals only using technologies like multi-factor authentication (MFA) to protect data from unauthorized disclosure. Safeguarding children’s sensitive information across its life cycle can be challenging, especially as data volumes grow.

Protect Personal Information
Data Retention Limits

Data Retention Limits

Strict limits are placed on data retention, which require organizations to securely delete children’s personal information once it is no longer needed for the purpose it was collected. Implementing secure deletion processes that protect against unauthorized access can be complex, especially for large datasets. Organizations must also maintain detailed records of data deletion to demonstrate regulatory compliance.

Partner With Kiteworks to Secure Children’s Data and Comply With COPPA Regulation

Streamline Parental Consent

Kiteworks simplifies parental consent management with secure web forms. These forms enable organizations to provide transparent notice of data practices and capture verified consent from authenticated parent users. Custom branding and text ensure alignment with COPPA notice requirements. Once consent is captured, parents can easily access, export, or delete their child’s PII at any time. Comprehensive audit logs create immutable records of all consent-related activities for compliance reporting.

Streamline Parental Consent
Protect Data in Transit and at Rest

Protect Data in Transit and at Rest

Kiteworks integrates with your security infrastructure to protect children’s PII in accordance with COPPA. Granular access controls enforce least-privilege principles, ensuring users can only access the minimum data necessary for their roles. End-to-end encryption safeguards data both at rest and in transit. Kiteworks’ hardened virtual appliance further fortifies the platform against external threats. Together, these features enable organizations to implement the strong data protections COPPA requires.

Verifiable Secure Deletion

Kiteworks simplifies secure data deletion in alignment with COPPA requirements. When a parent requests deletion of their child’s information, Kiteworks ensures it is permanently and securely removed from the system. The encrypted data is rendered irrecoverable, going beyond basic deletion. Comprehensive audit logs capture detailed records of all deletion activities, providing the necessary evidence trail for compliance. With Kiteworks, organizations can confidently meet COPPA’s data deletion obligations.

Verifiable Secure Deletion

COPPA Compliance FAQs

COPPA requires robust verification methods beyond simple email for parental consent before collecting children’s personally identifiable and protected health information (PII/PHI). Acceptable methods include phone calls, postal mail, multistep email verification, or digital signatures with identity verification. Organizations must provide clear notice of data practices and obtain affirmative consent. Kiteworks supports COPPA compliance, providing secure web forms with custom branding that capture verified consent from authenticated parent users and create immutable audit records of all consent activities.

COPPA mandates strict confidentiality, integrity, and availability protections for children’s personally identifiable and protected health information (PII/PHI) through reasonable security procedures. Organizations must restrict access to authorized individuals only, implement multi-factor authentication (MFA), and protect data throughout its lifecycle from unauthorized disclosure. Kiteworks supports COPPA compliance, providing granular access controls enforcing least-privilege principles, end-to-end encryption for data at rest and in transit, plus a hardened virtual appliance that fortifies secure collaboration against external threats.

COPPA requires organizations to delete children’s personally identifiable and protected health information (PII/PHI) once it’s no longer needed for the original collection purpose, with strict data retention limits. Organizations must implement secure deletion processes and maintain detailed records proving compliance with deletion requirements. Kiteworks supports COPPA compliance, enabling secure data deletion that permanently removes information beyond basic deletion, rendering encrypted data irrecoverable while providing comprehensive audit logs documenting all deletion activities for regulatory compliance evidence.

COPPA mandates that parents can review, access, export, or delete their child’s personally identifiable and protected health information (PII/PHI) at any time after providing consent. Organizations must establish processes enabling parents to exercise these rights easily and maintain records of all parental requests and actions taken. Kiteworks supports COPPA compliance, streamlining parental rights management through secure web forms where authenticated parents can access, export, or request deletion of their child’s PII and PHI while comprehensive audit logs track all parental activities for compliance reporting.

COPPA violations can result in significant financial penalties up to $46,517 per violation, legal actions, and long-term reputational damage. Organizations face enforcement from the FTC for inadequate parental consent, insufficient data protection, or improper retention practices. Kiteworks supports COPPA compliance, helping organizations avoid penalties by providing compliant parental consent capture, strong encryption and access controls for data protection, secure deletion capabilities, and comprehensive audit logs that demonstrate COPPA compliance during investigations and assessments.

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