Secure Constituent PII With Every File, Form Fill, and Email

Local governments send, share, and store confidential data like tax records, budgets, and 911 transcripts every day. This information must be protected against cyber threats and handled in compliance with regulations like HIPAA, CJIS, and U.S. state data privacy laws.

The Kiteworks Private Data Network provides local government agencies a content-defined zero-trust approach that enables the central control, tracking, and reporting of their file and email data communications.

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Collaborating on City Planning Documents

Local government agencies often need to collaborate on city planning documents, such as zoning maps, transportation plans, or environmental impact reports, with other agencies or external partners securely. Kiteworks enables the safe and efficient sharing of sensitive city planning data through secure file sharing, managed file transfer, and secure email, ensuring data confidentiality and compliance with relevant regulations. Features like encryption, access controls, and version control enable efficient and secure collaboration, even for large datasets or complex planning documents.

Sharing Public Records

Local government agencies often need to transfer public records, such as property deeds, tax documents, or court filings, to external partners or citizens securely. The Kiteworks Private Data Network ensures the safe and efficient exchange of sensitive public records, ensuring data confidentiality and compliance with relevant government regulations. Because Kiteworks’ platform is enveloped in a hardened virtual appliance, files are shared and transferred securely. Additional security capabilities like double encryption, an embedded firewall and WAF, AI-enabled anomaly detection, and strict governance tracking and controls ensure the data is secure from malicious cyberattacks and only those who are authorized to view, edit, send, share, and receive the information do so.

Collaborating on Social Services Programs

Local governments offer various social services programs, such as housing assistance, healthcare, and education, that must be secured and are governed by various compliance regulations. Kiteworks enables agencies to collaborate on program development and implementation while ensuring the security of sensitive information, such as PII and program evaluations. Kiteworks unifies file sharing, email, automated file transfer, web forms, and other communication channels into one platform from which risk and compliance managers can employ zero-trust policy management to track and control who can view content, who can edit it, who can share it, to whom it can be sent or shared, and where it is sent or shared.

Sharing and Transferring Confidential Data With CJIS

Local governments often need to share and transfer confidential data in compliance with the Criminal Justice Information Services (CJIS) Security Policy, which sets strict guidelines for handling sensitive criminal justice information. Kiteworks’ secure file sharing, managed file transfer, and secure email enable local governments to meet these stringent requirements while ensuring the confidentiality and integrity of sensitive data. By incorporating advanced encryption, access controls, and audit logging capabilities, Kiteworks facilitates secure and compliant data transfers in line with CJIS regulations. This robust solution allows local governments to maintain the highest level of security and trust when handling critical criminal justice information, fostering a safer and more efficient justice system.

Managing Local Emergency Management Information

Local governments often need to share emergency management information, such as disaster response plans, resource allocations, or communication strategies, securely with internal and external partners. Kiteworks enables them to send this confidential information through encrypted email and secure file sharing, ensuring safe and efficient sharing of sensitive emergency management data. Because Kiteworks employs comprehensive security capabilities, such as a hardened virtual appliance and governance tracking and control, local governments have confidence that their emergency management information will remain secure and only viewed, shared, and edited by those authorized to do so.

Sharing Budget and Financial Data

Local governments manage budgets and financial data, which may include sensitive information about revenue sources, expenditures, and financial forecasts. Not all this information is meant for broad consumption, and appropriate tracking and controls must be in place to ensure only those who need access see it. In addition to providing this capability, the Kiteworks Private Data Network enables local governments to track, control, and report on who edits the data, with whom it can be sent and shared, and where it can be sent and shared. Kiteworks audit trails make it easy for risk and management managers to ensure adherence logs help maintain the confidentiality and integrity of budget and financial data, facilitating transparency and effective financial management.

Managing Public Safety Data

Local governments are responsible for managing public safety data, such as crime statistics, emergency response plans, and law enforcement records—including those in compliance with Criminal Justice Information Services (CJIS). Kiteworks enables the safe storage, sharing, and analysis of public safety data, ensuring data confidentiality and compliance with relevant regulations. Features like encryption, access controls, and audit logging capabilities help maintain the integrity of public safety data and support effective collaboration between public safety agencies and other stakeholders.

Sharing Infrastructure Project Management

Local governments often need to share infrastructure project information, such as construction plans, permits, and inspection reports, securely with internal and external third parties and partners. Kiteworks enables the safe and efficient sharing of sensitive infrastructure project data, ensuring data confidentiality and compliance with relevant regulations. As some of the files shared and sent are quite large, Kiteworks is a great fit, as it handles up to 16 terabytes of data per send or share. The information is kept secure via the Kiteworks hardened virtual appliance that employs layers of security, AI-enabled anomaly detection, advanced threat detection, double encryption, an embedded firewall and WAF, and more.

Exchanging Legal Documentation

Local governments often need to exchange legal documents, such as contracts, ordinances, and court filings, with other agencies, external partners, or citizens securely. Kiteworks unifies different communication channels—including email, file sharing, managed file transfer, and web forms—into one platform that enables centralized tracking, controls, and security. Local governments can establish zero-trust content policies that control content access, editing, shares, and sends. Robust security capabilities like advanced threat detection, an embedded firewall and WAF, antivirus, double encryption, and security layer dramatically reduce vulnerability exploits and impact severity. This enables local governments to manage the exposure risk for their legal communications and the associated files connected to those.

Sharing Large Files Such as Architectural Plans or Maps

Local governments often need to share large files, such as architectural plans or maps, with ease and confidence. By utilizing advanced encryption, access controls, and transfer acceleration features, Kiteworks ensures the confidentiality and integrity of sensitive data while facilitating efficient collaboration. Its user-friendly interface allows for seamless integration with existing government tools, streamlining the sharing process and enhancing productivity. Further, Kiteworks’ audit logging capabilities provide local governments with the necessary oversight to maintain compliance with relevant regulations, fostering trust and transparency in the management of critical infrastructure projects and city planning initiatives.

Sending Official Notices and Updates Through Encrypted Email

Local governments are responsible for disseminating official notices and updates to various stakeholders, including citizens, businesses, and other agencies. To maintain data privacy and comply with regulations, it is crucial to use encrypted email communication for these sensitive exchanges. Kiteworks’ secure email capabilities, including the Kiteworks Email Protection Gateway, enable local governments to send out official communications seamlessly and securely. Because the Kiteworks Email Protection Gateway supports the encryption standards of both the sender and recipient, this ensures that the recipients of encrypted email communications from local governments have no problems opening the email and the attached files.

Local Government FAQs

The Kiteworks Private Data Network enables secure collaboration through Kiteworks secure file sharing, Kiteworks managed file transfer, Kiteworks secure email, Kiteworks secure web forms, and other channels. Planning documents are protected with TLS 1.3 encryption for data in transit and AES 256 encryption for data at rest. Kiteworks’ content-defined zero-trust approach, including access controls and possessionless editing, ensure only authorized partners can access, edit, or share planning documents. And all file activity—who sent what to whom—is tracked via comprehensive audit logs so you can demonstrate compliance with local and state data privacy laws. Kiteworks also makes collaboration efficient. Kiteworks offers document tracking, versioning, and search while letting planning commission members control folder structure, access, permissions, expiration, and locking.

The Kiteworks Private Data Network offers police departments and partnering law enforcement agencies a zero trust data exchange that enables secure collaboration in adherence to CJIS compliance. Security features like end-to-end encryption, a hardened virtual appliance, granular access controls, and SafeEDIT possessionless editing that enables CJI viewing without downloading. Finally, all file activity—who sent what to whom—is tracked via comprehensive audit logs so you can demonstrate chain of custody as well as compliance with local and state data privacy laws.

The Kiteworks Private Data Network handles file transfers up to 16 terabytes while maintaining robust security and compliance. Product offerings like Kiteworks secure virtual data rooms, Kiteworks secure web forms, and Kiteworks secure file sharing provide local government agencies a dedicated, zero trust data exchange for secure collaboration on large, sensitive files like blueprints, maps, schematics, and images with contractors and other trusted partners. In addition, a hardened virtual appliance, end-to-end encryption, granular access controls, and secure deployment options like private, hybrid, and a FedRAMP authorized High Ready virtual private cloud.

The Kiteworks Private Data Network unifies all communication channels, including email, file sharing, web forms, and file transfers for social services information into one platform with centralized controls that limit file access, edit, and sharing of sensitive constituent personally identifiable and protected health information (PII/PHI) to authorized personnel. And all file activity, namely who sends what to whom, is tracked and recorded via comprehensive audit trails to provide the documentation needed to demonstrate compliance with HIPAA as well as state data privacy laws.

Kiteworks secure email looks and works just like regular consumer-grade email but that’s where the similarities end. Part of the Kiteworks Private Data Network, Kiteworks secure email protects personally identifiable and protected health information (PII/PHI) with a virtual hardened appliance, TLS 1.3 encryption for data in transit and AES 256 encryption for data at rest, granular access controls and multi-factor authentication (MFA). By providing a seamless experience for recipients, local government agencies can ensure their constituent communications remain secure while being accessible to all recipients.