Communication Channel Consolidation
Consolidate Your Third-party Communications for
Maximum Security and Cost Savings
The Kiteworks Private Content Network allows organizations to control, unify, secure, and track all their sensitive communications from a single platform. By consolidating email, file sharing, mobile, web forms, enterprise application integrations, managed file transfer, and secure file transfer protocol (SFTP), organizations run “lean and mean,” unifying security and compliance, simplifying administration, enhancing scalability, and reducing costs.
With all confidential content “under one roof,” IT, security, and GRC professionals have visibility into where contracts, customer records, financial projections, and other sensitive files are stored, who has access to them, and track with whom they’re sharing them. Organizations in turn mitigate the risk of a data leak, pass audits more quickly, and demonstrate compliance with data privacy laws more efficiently. By consolidating all communication channels onto the Kiteworks platform, organizations control who has access to specific files and folders, whether they can download, edit, or just view content, and set expiration dates for better content governance. And say goodbye to managing multiple vendors. Kiteworks eliminates the administrative headache that comes with managing disparate file sharing and file transfer solutions. Fewer point solutions mean less hardware and software, less maintenance, and less cost.
Secure File Sharing: Give Users a Simple and Secure Way to Share Files
Businesses increasingly rely on external partners like contractors, consultants, and service providers to get work done. When collaboration involves sharing sensitive information like contracts, patient records, or product designs, security and compliance can impede efficiency and extend project timelines. Kiteworks secure file sharing lets employees collaborate with external partners on projects easily, securely, and in compliance with data privacy regulations and standards. Sharing files on Kiteworks is simple and works just like the popular consumer file sharing apps. Kiteworks secure file sharing gives users a simple, secure, private way to share confidential information, whether the use case is real-time collaboration on a document, hosting a virtual data room (VDR), communicating with the board of directors, or simply managing files and folders. Project managers control folder structure, access, permissions, expiration, locking, and versioning. Finally, all file activity—edits, uploads, downloads, and shares—is monitored and tracked on the CISO Dashboard, and logged for SIEM, eDiscovery, and regulatory compliance for complete content governance.
Secure Email: Lock Down Private Email Communications
Traditional email is simply insufficient for sharing sensitive content and file attachments. Unauthorized access in the form of interception, misdelivery, phishing, malware, and other risks lurk behind every sent or received email. These risks lead to data breaches, loss of intellectual property, and damage to the organization’s reputation, as well as compliance violations, penalties, fines, and litigation. All of this is bad, but all of it can be avoided. Kiteworks makes it easy for enterprise organizations to share confidential information securely from Microsoft Outlook, a web interface, or a mobile device. Email messages and file attachments are encrypted in transit and at rest, scanned by data loss prevention (DLP), antivirus (AV), advanced threat protection (ATP), and content disarm and reconstruction (CDR) technologies, and configured to automatically enforce your policy rules based on user role, or scenarios like whether the recipient has an internal, external, or personal email address, And say goodbye to file size limitations, as Kiteworks can accommodate any file size or format.
Secure Mobile File Sharing: Keep Traveling Executives and Mobile Workers Secure
Working remotely often means working less or less efficiently, as employees can’t access certain systems or files. Connectivity issues, compliance requirements, and security risks can prevent executives in airport terminals, contractors in the field, and emergency workers on a call from sending and receiving sensitive information that is critical for job success. With Kiteworks, mobile users are productive, secure, and compliant with the content they access, store, send, and receive on iOS and Android devices. Remote workers easily access on-premises and cloud repositories, securely view images, videos, and Microsoft Office documents, and store these files in a secure mobile container that can be wiped remotely in the event of a lost or stolen device. Encrypt content in transit and at rest in compliance with data privacy regulations. Take and upload a picture without saving to the insecure camera roll. Finally, centrally apply security policies and permissions to ensure only authorized users have access to files and folders.
Secure Managed File Transfer: Automate Routine Back-office File Transfers
Managed file transfer is a great solution for ensuring reliable and efficient transfer of sensitive files between users or systems, but the technology typically comes up short in security and compliance, which is a problem when organizations have to share sensitive content. Kiteworks managed file transfer not only enables organizations to transfer files efficiently but also securely and in compliance with rigorous data privacy regulations and standards. Users access data wherever it’s stored: in folders, file shares, repositories, or cloud stores. Trigger unique vault-to-vault transfers manually or by scheduling, polling, or events. Lastly, secure large file transfers utilizing email, SFTP, and secure shared folders are easy to set up and a graphical operations dashboard allows for centralized transfer management, monitoring, and recovery.
Governed SFTP: Simplify and Lock Down SFTP Access
Businesses must implement strict controls and monitoring of their SFTP activities to ensure the security, compliance, and efficiency of their operations. This includes implementing access controls, encryption, auditing, and regular activity monitoring. Organizations that properly govern their SFTP activities mitigate the risk of unauthorized access to sensitive information, demonstrate regulatory compliance with rigorous requirements and standards, and avoid costly operational issues, such as the loss of data integrity, file corruption, and network downtime. With Kiteworks governed SFTP, users share content from SharePoint and other repositories, share Kiteworks web folders using SFTP, access remote SFTP servers as easily as web folders, control who manages SFTP server folders and external users, and see all SFTP activity backed by a comprehensive audit log.
Secure APIs: Develop Content Communication Apps With Built-in Control, Protection, and Tracking
Application programming interfaces (APIs) let organizations quickly and easily integrate third-party applications and services into their own systems, adding functionality and creating new opportunities for collaboration. They also can streamline workflows, increase efficiency, and reduce costs. APIs, however, pose significant risks to organizations, especially if they’re developed without security in mind. Hackers can exploit vulnerabilities in APIs to access and exfiltrate data, or launch attacks against other systems. With Kiteworks secure APIs, organizations get powerful REST APIs for secure, compliant email, shared files, SFTP, storage access, and managed file transfers. They can automate file transfers to and from content systems, legacy applications, and suppliers. They can also add secure, governed file transfer and email to mobile apps, web apps, forms, and custom clients and even automate management of shared folders, users, roles, policies, and other administrative controls.
Remote Work Security: Securely Share IP, PII, PHI, and Other Sensitive Content to Insecure Locations
Working remotely—whether in an airport, coffee shop, or home—keeps business moving forward and provides employees more flexibility and autonomy, resulting in higher productivity levels. Remote work, however, poses significant security risks, as remote employees may use unsecured personal devices or public Wi-Fi, making them vulnerable to hacking and data breaches. Remote employees may also struggle with communication and collaboration, leading to decreased productivity and missed deadlines. Kiteworks removes these concerns with a secure, compliant, and efficient means to work remotely. With Kiteworks, organizations protect the enterprise as employees on untrusted home or public networks send and receive sensitive corporate data securely and in compliance with data privacy regulations and standards. Content stored on Office 365, in Box, OneDrive, and other connected enterprise content management (ECM) systems, as well as Salesforce, Google Drive, and other enterprise applications, are easily accessed and shared, without virtual private network (VPN) risks and costs.
Enterprise Application Integrations: Send and Receive Files Securely Inside Business Applications
In the modern enterprise, you can find content in applications distributed across the organization: enterprise content management (ECM) applications, enterprise resource planning (ERP) applications, customer resource management (CRM) applications, document management applications, and so on. When employees can easily access these applications and share the content with trusted partners, they dramatically improve their productivity without jeopardizing security or regulatory compliance. With Kiteworks’ enterprise application integrations, they can share large log and configuration setting files with customers directly through Salesforce, and stored files are automatically and permanently linked to Salesforce records. Law firms and legal departments that keep their sensitive iManage content on-premises now have a seamless solution for sharing that content with trusted partners securely, within compliance, and backed by a full audit log. Google G Suite users simply and securely email or share from inside Drive/Docs/Sheets/Slides while centralizing governance and compliance.
LEARN MORE ABOUT KITEWORKS FOR SECURE ENTERPRISE APPLICATION INTEGRATIONS
Microsoft Office Plugins: Transfer Files and Email Securely With Microsoft Office 365
Microsoft Office is one of the most widely used productivity software suites in the world. Its applications, including Word, Excel, PowerPoint, and Outlook, have become an integral tool for day-to-day operations due to its versatility and ease of use, as well as its capability to streamline operations and improve productivity. Inevitably, the information in spreadsheets, documents, and presentations contains sensitive information that should be protected whenever it’s shared. The Kiteworks Microsoft Outlook plugin lets users send files to external parties simply and securely from within SharePoint, Office, Outlook, Teams, and OneDrive. Set sharing privileges in OneDrive for better security and governance. Send emails through Outlook while your role-based policies automatically protect the contents behind the scenes. Transfer files using Teams to guests and external parties with full security, compliance, and control; all file activity is logged. Email Office files as secure attachments with full compliance and save files directly to a shared folder for external collaboration. Finally, send any size file securely from the SharePoint Document Library, with full security, compliance, and control.
Secure Content Access: Access and Share Enterprise Content Externally—Without Risk
Sensitive content is distributed far and wide across the modern enterprise. Employees frequently need to access that content and share it with trusted partners. But if organizations don’t know where sensitive content is stored, who’s accessing it, or with whom they’re sharing it, is that content really secure? With Kiteworks secure content access, organizations ensure only authorized users can open and modify content stored in connected enterprise content management applications, like Box, Dropbox, Microsoft SharePoint and OneDrive, Google Drive, and others, without any migration. Centralized administration lets organizations govern third-party sharing of cloud storage content with full visibility and control. Organizations know who has custody of sensitive enterprise content and enforce role-based sharing policies while honoring source permissions, locking, and versioning. Finally, Kiteworks makes it easy for employees to access and share content from connected devices, eliminating the temptation to use unsecure consumer applications as a workaround and reducing shadow IT risk.
Secure Web Forms: Streamline External Content Submission Workflows
Web forms allow organizations to collect information from website visitors quickly and easily. Web forms streamline data collection processes, reducing the amount of time and effort required to gather information from website visitors and ensure that information is collected in a consistent and standardized manner, reducing the likelihood of errors or missing data. When this information contains personally identifiable information and protected health information (PII/PHI), however, it exposes organizations to data breaches and compliance violations. With Kiteworks secure web forms, organizations create a secure portal for uploading applications, claims, and other submissions while enforcing security and compliance automatically.
Frequently Asked Questions
By bringing together various channels such as email, file sharing, mobile, web forms, and application programming interfaces (APIs) onto a single platform, organizations can have better control and visibility over their sensitive communications. Consolidating communication channels allows organizations to implement unified security measures, track access and sharing of confidential files, and set specific permissions for user interactions. With all communication channels centralized, IT, security, and GRC professionals can easily monitor where sensitive files are stored, who has access to them, and with whom they’re sharing them.
Consolidating communication channels offers several benefits. First, it simplifies administration by reducing the complexity of managing multiple vendors and solutions. With fewer point solutions, there is less hardware and software to maintain, resulting in reduced costs and maintenance efforts. Second, consolidation enhances scalability, as organizations can easily scale up or down their communication infrastructure within a unified platform. It also improves content governance by providing better visibility and control over who can access, download, edit, or view specific files and folders.
Yes, communication channels are easier to govern when they are consolidated. By bringing all communication channels onto a single platform, organizations can establish centralized administration and control. They can define and enforce consistent policies, permissions, and access controls across all channels, ensuring a uniform approach to security and compliance.
Consolidating communication channels onto a unified platform improves their security. By centralizing communication channels, organizations can apply and enforce consistent security measures across all channels, reducing the risk of unauthorized access, data breaches, and compliance violations. Additionally, consolidating communication channels allows for more efficient monitoring, detection, and response to security incidents. Overall, consolidation enhances the security posture of communication channels and mitigates potential risks.
Consolidated communication channels can have a positive impact on employee productivity. Instead of searching through multiple channels or email threads, employees can leverage a consolidated communication platform to quickly access the information they need. This accessibility reduces distractions and interruptions, allowing employees to focus on their work more effectively. Collaboration also becomes more streamlined, as employees can communicate, share files, and manage projects all in one place. Decision-making becomes faster and more efficient, as information flows smoothly and teams can exchange ideas easily. Additionally, when communication channels integrate with other productivity tools and systems, such as project management software or CRM platforms, workflows become seamless, saving employees from manual data transfer and enhancing overall efficiency.
FEATURED RESOURCES
Top 5 Ways Kiteworks Secures Microsoft 365 Third-party Communications 
Top 5 Ways Kiteworks Secures Microsoft 365 Third-party Communications
Capability Brief: Secure Managed File Transfer (MFT)
Capability Brief: Secure Managed File Transfer (MFT)
Top 5 Advantages of Kiteworks Secure Managed File Transfer Capabilities Over Axway MFT